Effective Date: December 20, 2024

ShivamRoyIndustries (“we,” “our,” or “us”) operates the website [https://shivamroyindustries.com/] (the “Website”). We are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR). This Privacy Policy outlines how we collect, use, store, and share your personal data, as well as your rights concerning your data.

1. Data Controller

The data controller responsible for your personal data is:

ShivamRoyIndustries Email: [shivamroyindustries@gmail.com]

2. Data Collection

We collect personal data from you when you use our Website. The data we collect includes:

  • Personal Identification Information: Name, email address, phone number, billing information, etc., when voluntarily provided.
  • Technical Data: IP address, browser type, operating system, and usage data (e.g., pages viewed, time spent on the Website).
  • Cookies and Tracking Technologies: Data collected via cookies, web beacons, and similar technologies. For more information, see our [Cookie Policy].

3. Purpose of Data Collection

We process your personal data for the following purposes:

  • To provide and improve our services.
  • To respond to inquiries, support requests, or feedback.
  • To process transactions and payments.
  • To personalize user experience and enhance Website functionality.
  • To send marketing communications, where lawful and consented.
  • To comply with legal obligations and enforce our terms of service.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you explicitly consent to the processing of your personal data.
  • Contractual Necessity: To perform a contract or take steps at your request before entering a contract.
  • Legitimate Interests: For purposes such as improving our services, ensuring security, and preventing fraud.
  • Legal Obligation: To comply with applicable laws and regulations.

5. Data Sharing

We do not sell, rent, or trade your personal data. However, we may share your data with:

  • Service Providers: Third-party vendors who assist us in providing our services (e.g., hosting, payment processing, email delivery).
  • Legal Authorities: When required to comply with legal obligations or protect our rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations. When data is no longer needed, it is securely deleted or anonymized.

7. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data, including:

  • Encryption of data in transit and at rest.
  • Regular security assessments and monitoring.
  • Restricted access to personal data to authorized personnel only.

8. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right to Access: Request a copy of the data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure (Right to Be Forgotten): Request deletion of your data in certain circumstances.
  • Right to Restriction: Request limitation of processing under specific conditions.
  • Right to Data Portability: Receive your data in a structured, commonly used format.
  • Right to Object: Object to data processing based on legitimate interests or for direct marketing purposes.
  • Right to Withdraw Consent: Withdraw consent at any time for data processed based on your consent.
  • Right to Lodge a Complaint: File a complaint with a supervisory authority if you believe your rights are being violated.

To exercise your rights, please contact us at [shivamroyindustries@gmail.com].

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. International Data Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure that adequate safeguards are in place to protect your privacy in compliance with the GDPR.

11. Cookies and Similar Technologies

Our Website uses cookies to enhance user experience and analyze Website performance. For more information, please refer to our [Cookie Policy].

12. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the revised effective date.

13. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

ShivamRoyIndustries Email: [shivamroyindustries@gmail.com]